General guidance for reaching us Submit questions via the Sign Up flow Timelines for replies shown below

Connect with Delfín Investanza

Delfín Investanza channels inquiries through a single, cohesive path—the Sign Up registration flow. This keeps messages tied to onboarding context and ensures precise routing.

How to connect via the Sign Up journey

Inquiries are funneled through the same onboarding path used to create your account. If you need help with access, features, or site usage, begin the Sign Up flow and submit your question as part of the onboarding steps.

Open Sign Up

Navigate to the Sign Up page and begin the onboarding process.

Add your inquiry

Enter your question in the message field during onboarding steps.

Submit

Finish the flow and send it. Your inquiry will be queued for review.

Response timelines and availability

Messages submitted through the Sign Up flow are processed in the order they arrive. Timelines may vary with workload and regional holidays.

Typical response window

In most cases, you’ll receive an initial reply within 1–2 business days.

Business hours

Consultations are handled Monday–Friday during standard business hours, excluding holidays.

Priority processing

Clear context (page reference, device, and a concise description) can help accelerate handling.